Dear Rosemary, it was on the 10/4/17 when you and your Managedcare team came over to advise me on how to care for my dad as he was bedridden after his fall a week prior. This was my first experience handling a person who is bedridden and I had no clue on how to deal with it. With your team giving useful tips and advice on the proper way to handle him, I gained confidence and could actually take up the challenge. Thank you again for all that you have done for my dad, for personally calling me weekly to check on his progress and for helping me get things that I needed.